Monster Cleaning Bromley is a professional business operations as such we understand and appreciate the importance of swift and reliable means of communication between our customers and ourselves. In a fast paced business environment such as ours where time is a precious resource it would be totally unacceptable to keep people waiting for information. In order to avoid such negative scenarios we have taken the time and effort to ensure people can get and stay in touch with us with minimum hassle and in the way they find most convenient.
Customer assistance is provided by a group of attentive, punctual and polite assistants who are trained to deal with most queries on the spot, not making people wait around for call backs or email replies, which we think can be quite frustrating. Our private and business customers can obtain accurate, up to date information by phone or email regarding our services, pricing, availability and booking/cancellation procedure. If our assistants cannot resolve your query on the spot, we will do our best to get back to you very shortly with the requested information.
If you wish to speak to us directly, please call. The office lines are open from 8-AM to 7-PM every day of the week. Your call will be answered by a real person who will deal with your query right away – no automated phone menus, no button pushing or waiting on hold.
In case you prefer to jot us a line, please write to us using the contact form. Our inbox is monitored in real time so your message will be replied to shortly, usually in a matter of minutes. If requesting a call back, please be sure to provide a valid number and when the best time to ring you is.
Alternatively you can get in touch with us online through our easy to navigate booking/query form, or the help chat which pops up automatically in our company website. The chat is also monitored in real time so your questions are answered right away.
Please be advised that at certain times and days of the week work around the office can get hectic, and despite our best efforts we might take a little longer to get back to you. Bear with us for the time being and we will offer you a great deal on the service you are interested in.
“We have no regrets! After using your their services our apartment looked like new! I got my deposit thanks to their 48 hours guarantee! I couldn’t have asked for more than this.”
“Your company is truly upstanding and we’ll recommend it to everyone. We’ve already used a couple of services, because it makes our days much easier.”
“Thank you for making it painless, pleasant and most of all hassle free! If I ever knew professional carpet cleaning can be so quick and effective I would have done it years ago!”